Jun 7th
2018

Catering to Your Food Service Hygiene Needs

Written by  Justin Thomas - Media Consultant
Catering to Your Food Service Hygiene Needs

My childhood was spent watching my family run their outside catering business. Periodically we’d be blessed with a visit from the health inspectors. That episode of Fawlty Towers is far more accurate than people realise. We had, at the maximum, 16 cats. Don’t remember how, we just did. Worse still, I’m allergic to cats?! Anyway, I digress. The doorbell would go, my Mum would wander to the door, see the health inspector then...

...shout something seemingly innocuous to myself, my sister or Dad and we’d start to pile the cats out of the backdoor and block up the cat door. This comedic scene took place in the 80s when things were less….educated. Eventually the family closed down the business when increasingly stiff (and necessary) obligations stopped it being a cottage industry. In the past 30 years things have change and now we understand much more about infection control in food preparation environments. With over 1 million food poisoning cases reported each year in the UK what can we do to improve our hotel & catering washroom solutions and help your business keep a clean reputation?

It is all about location. Our immediate mental image when presented with the words “hotel and catering hygiene” is that of people wearing chefs’ outfits. These people are well drilled in hygiene. It is at the core of all modern catering training and is, in most cases, instinctive. These workers will, provision allowing, wash their hands continuously throughout the day. Making sure there is a well labelled washroom environment in the kitchen is vital to this process. A dedicated sink with soap dispensing and an elbow, or sensor, tap allow for clean hands at all times. If your washroom environment is separated from the food preparation area by a door (two-way opening with kick plates) then it is even possible to use a hands in hand dryer which, combined with antibacterial gel as a final stage, is about as clean as you can get. Most of this seems obvious and is easy to have a washroom services business implement in your environment.

That’s the food preparation staff taken care of. But it’s not just them, is it? Your serving staff are constantly in contact with the very surfaces that your customers will eat off. Naturally your main door from the kitchen into the main serving area will be two way allowing hands free use or you have a serving hatch. However think about this. Your customer eats their food then the plates are cleared by a server. This server has now touched the plate that the customer, who we can’t enforce health and safety for, has just eaten off and handled. Now the server returns to the serving area, places down the use crockery and….picks up a clean plate for the next customer. The solution is alarmingly simple, time and cost effective too. Adding an antibacterial gel dispenser in this location and making it part of the process will allow clean plates to be delivered to the table.

Now we have every person entering the catering environment passing through an area where they can either wash or disinfect their hands allowing your business to enjoy decreased hygiene risk. You might even want to consider making this hygiene action visible to your customers to give them increased confidence in your hygiene standards.

What about that pesky customer? Well, you’re already providing adequate toilet facilities but are they up to washroom standard? What about the contact points in these environments? How many surfaces must a customer touch when they visit this environment and how many of these must they touch after they have finished washing their hands? What can your facility do to eradicate touch surfaces between the hand drying solution and their table? If you can remove doors between the hand hygiene environment and the dining area then that is a positive move but if you can’t do this can you place an antibacterial dispenser outside the washroom environment to allow your more “aware” customers to look after their own hygiene.

The final suggestion, as with all washroom environments, is ensuring adequate provision and signage. Antislip floor matting, soap and antibacterial gel dispensers, hand drying solutions, no touch doors and plenty of signs. Don’t restrict these to your staff. Perhaps a polite sign above the sink in the customer washroom environment reminding them your business “..works diligently to produce wonderful food in a hygienic environment, don’t forget to wash your hands before enjoying your meal” or similar. There are some lovely signs available with designs that will fit into your washroom ambience.

If you need more ideas from a wealth of experience contact us and we will provide you with all our knowledge to support your efforts to remain incident free.

Justin Thomas - Media Consultant

Justin Thomas has been involved with Zenith Washroom Solutions (formerly ABC hygiene) since 2009 at first providing ABC hygiene's 2nd website solution and now guiding Zenith Washroom Solutions' online assets into a more modern, user-friendly, version exploiting the best of the latest technologies whilst focusing on user experience improvements from the core. During the past 6 years Justin has learnt a huge amount about the hygiene industry and is now working as a contracted media consultant providing a full range of online marketing solutions to enable Zenith Washroom Solutions focus clearly on providing a leading hygiene services solution for their customers. You'll hear more from Justin through our constantly growing online media channels. Justin works for a number of small technical businesses based in the UK providing continual online media representation. Justin lives with his wife and daughter enjoying a wide range of activities including motorcycle maintenance, cooking, music and being a tech geek.

Deal of the month

Popular News Items

Latest Vacancy

  • Washroom Hygiene Service Operative

    Join our dynamic and friendly hygiene services team providing high-quality washroom service solutions to a wide range of industries. Zenith Washroom Solutions provides an innovative working environment to ensure the highest standards of working environment for our employees. This role suits a well presented, friendly and hard working individual with the desire to grow their role.

    • Package £17,500
    • Benefits Bonuses
    • Territories Surrey, Berkshire, Buckinghamshire, Hertfordshire, Essex, Kent, London
    Apply Now!

welcome to our innovative washroom services solution

washroom hygiene services
Contact us today to realise real savings on your hygiene solution
Invalid Input
Invalid Input
Invalid Input
captchaInvalid Input

explore your industry's hygiene needs here >>

providing flexible options for your industry

washroom services london

With many decades of experience providing washroom service solutions into a wide range of industries allows us to provide an efficient and reliable service. Every customer has unique needs however our industry focus provides a useful guide to help shape your initial enquiry. For Zenith Washroom Services it is all about empowering our clients with our knowledge.

learn more about our industry focus

discover Zenith Washroom Service' application focus >>

our application focus saves time and money

hygiene supplies london

Our confidence in our products, support technology, staff and our washroom solutions experience provides our customers with relevant and cost-effective solutions in a friendly and efficient manner. We pride ourselves on our reliability and flexibility in providing the best solutions for your hygiene needs.

discover our application focus here

find our exciting product range here >>

with washroom solutions to suit all

hygiene supplies

All our products have been selected for our customers with efficiency, reliability, forward thinking and durability as our focus. This ensures that our solutions work hard for our customers to provide a continual, cost-effective, high-quality and future-proofed hygiene solution. Coupled with our friendly service options Zenith Washroom Services is ready to serve your business today.

discover our product range today

Let us show you why our customers stay with us >>

we are ready to serve our solutions to your business

abc hygiene services
Contact us today to realise real savings on your hygiene solution
Invalid Input
Invalid Input
Invalid Input
captchaInvalid Input

For more information how Zenith Washroom Solutions will work with your business to realise savings on your washroom hygiene solutions please fill in the following form. Thank you.
Name(*)
Invalid Input

e-mail address(*)
Invalid Input

Company(*)
Invalid Input

Phone number(*)
Invalid Input

teamTmedia online solutions